Customer Support
Context Help
If you lose your way inside our hosting Control Panel, the first step you should take is to click the Help button, which is visible on each and every page. A pop-up window will show up. It comprises in-depth info about all the operations that you can perform on the given page. Each pop-up menu opens on the same page so that you can quickly return to your work.
Video Tutorials
We have an extensive selection of how-to video clips demonstrating how to use our Control Panel. They're meant for those of you who would like to see how things are getting done instead of only reading articles. Thus, everyone can quickly get to know our Control Panel by merely watching our step-by-step tutorial video clips.
F.A.Q.
If you can't discover the solution you are looking for, take a glance at our extensive Frequently Asked Questions section, which covers questions asked by actual customers and offers practical solutions. We periodically update our FAQ section with new articles in order to encompass all the new additions and innovations associated with our hosting platform.
Ticketing System
If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, you can contact our great team of tech support engineers available 24-7 and ready to assist you with any query. Each support ticket you submit will be responded to within 1 hour (the average response time is about 20 mins), so you will never have to wait a long time to get your question answered.